FAQ

FAQ

Have a question? We've got answers. If you can't find what you're looking for, feel free to contact us.

How long does shipping take?

Most orders arrive within:

• 6-14 days

Can I track my order?

Yes. Tracking information will be emailed once your order has been shipped.

Are your products suitable for everyday use?

Our products are designed to fit seamlessly into modern daily self-care and grooming routines.

Do your products permanently change facial structure?

No. Our products are intended to support relaxation, depuffing, massage, and routine self-care experiences.

What if my item arrives damaged?

Please contact us within 7 days of delivery with photos of the issue and we’ll help resolve it.

Can I return used products?

For hygiene reasons, used personal care products cannot be returned.